What is an estimated electricity read?

An estimated bill is when we generate an estimated bill for your electricity usage instead of using an actual meter reading.  This may be based on your usage from the same period in the previous year or other regulated calculations. This estimate is often used when a physical meter reading cannot be obtained, typically due to factors such as access difficulties to the meter, technical issues, or scheduling challenges.

An estimated bill is likely to be above or below your usage:

• If it is below your usage, you will get receive a ‘catch up’ bill for the next bill after actual read.
    
• If it is above your usage, you are paying more than you should and difference will be credited / applied to your next bill, after actual read.